Are you ready to take your career in the hospitality industry to the next level? Our client is looking for a dedicated Conference & Events Supervisor to join their team at this historic Venue, conveniently located in the heart of Melbourne’s CBD the club caters to the social, leisure, and business needs of all their members.
The venue is close to Melbourne’s retail precinct, Federation Square, theatres, and major event venues. The prime location positions the club as the go-to destination for both locals and visitors alike. We offer a range of stylish dining venues and entertainment options, making the Club the perfect place to Celebrate!
Your Role:
As a Conference & Event Supervisor, you will play a vital role in enhancing the dining and events experiences of the valued Club members and guests. Your responsibilities will include:
- Collaborating with the outlet manager to achieve F&B business plan objectives.
- Monitoring business performance and identifying areas for improvement.
- Identifying opportunities for business growth through cross-selling and up-selling.
- Ensuring excellent member service and building trusted relationships.
- Anticipating member needs and managing difficult situations effectively.
- Liaising between management, kitchens, bar, and staff to prevent issues.
- Ensuring compliance with performance standards.
- Ensuring staff adherence to OH&S policies and procedures.
- Addressing deviations to eliminate risks.
- Complying with company policies and procedures regarding customer service, security, and responsible service of alcohol.
- Assisting in developing and maintaining standard operating procedures.
What’s in it for you:
- Base salary: $64,000 plus super
- With weekend loadings, you could be making up to $85,000.
- Great company benefits including insurance, and accommodation discounts.
If you’re passionate about service excellence, ready to embrace challenges, and want to enjoy competitive pay and benefits, apply now!
