Our clients prestigious club, situated in the heart of Melbourne CBD, serves as a vibrant hub for their members with diverse and dynamic offerings ranging from various-sized functions each week, an active member base, a sophisticated dining room, and an extensive food and beverage program. We are currently seeking a professional and dedicated Hospitality Manager. As a key member of our Operations team, you will lead our Hospitality department, ensuring seamless operations and unforgettable experiences for our esteemed members and their guests.
Key Responsibilities:
- Develop and enforce Order of Service standards for all club operations, ensuring adherence by the team.
- Efficiently roster staff to maintain service levels while managing costs effectively.
- Maintain impeccable standards of cleanliness, health, and hygiene within the club.
- Oversee the smooth execution of all club events, liaising closely with key stakeholders.
- Collaborate with the Events Manager to develop event costing and budget management.
- Facilitate clear and concise shift changeover communications to ensure seamless service.
- Lead menu and event briefings to enhance team knowledge and communication.
- Train and develop the team to perform various functions across food and beverage services.
- Ensure accurate revenue accounting and point-of-sale system management.
- Curate a comprehensive wine list complementing the dining experience.
- Maintain wine inventory and educate staff on the wine list.
Requirements:
- Minimum of Year 12 education, RSA certification.
- Exemplary customer service skills with a professional appearance.
- Proven ability to work collaboratively in a team environment.
- Strong interpersonal skills with the ability to build relationships across stakeholders.
- Excellent organizational abilities with autonomy and limited supervision.
- Availability for evening and weekend shifts as required.
Additional Responsibilities:
- Ensure compliance with all relevant legislation and club policies.
- Manage daily operational requirements and event setups.
- Lead by example, fostering a collaborative and respectful work environment.
Why Apply:
Our client’s club offers more than just a job; this is an opportunity to be part of a prestigious institution with a rich history and a vibrant community. Join the team to deliver exceptional experiences to their esteemed members while enjoying a supportive and professional work environment.
How to Apply:
Click apply now with your CV, and cover letter outlining your experience and suitability for the role.
